Last week felt like a lot of extra work. Mechanical equipment sometimes break down and need parts replaced or updated. Thankfully, I don’t mind problem solving and dealing with mechanical issues. I’m also glad I have a second machine that I can count on while fixing the other. It only took a couple hours to check connections and find the cable that was the culprit. A couple days later I received a new cable assembly and was able to replace it within a couple hours.
What makes me love my Intelliquilters is their reliability. I’ve had this Classic tablet since 2010. Think about how many computers, iPads, phones or cars you’ve gone through since 2010. I may have to update the tablet one day but when I do it will be because batteries become obsolete or something crazy like that.
When my robot needs service, Zoltan, the developer of the Intelliquilter, understands the need to be quickly back up and running. I can contact the Zen Desk and have them help me problem solve any issues. In this case he next day aired me a cable assembly which I was able to replace and bingo, the power is back to both motors. All is well now, machines are running like they should. Thank you Zoltan!
Coleen M, your quilt next up for quilting.